November five, 2015 at seven:fifty six pm nowadays November 4 I went for the Lowes located in columbus ga. Overall it absolutely was no exactly where near to an excellent practical experience. All of it commenced this morning Once i known as to find out if they'd lots of the item I preferred. I needed around one hundred concrete landscaping blocks. It took me three moments contacting for someone to ultimately answere. When somebody answered they place me on hold to go come across another person to assist me. Immediately after 5 minutes a man in gardening finally answered. I instructed him what and what number of I required to make certain they had enough before I drove available given that its a forty five min travel as well as delivered him a item # that my wife had gotten me yesterday. He was extremely rude and saved interrupting me as I had been making an attempt to explain everything. His answere was yea we may need 100. So I questioned if there was anyway he could lookup or call the opelika lowes incase I necessary some extra and his response was ” no I don’t have a pc close to me and don’t have time for getting to at least one you’ll really need to connect with your self. ” I was shocked by this response. After i acquired off perform I drove up there to find the blocks. Once i received on the backyard garden segment there was two male personnel siting there speaking to one another. I grabbed a cart and carried on to your blocks.
The shop mgr Chris B. wouldn't return my phone calls. He doesn’t like me due to the fact we brought a rotitiller back again to exchange it, and he was gone on dinner break for more than 2 hrs, so we needed to convey it back residence, when I was at last in a position to speak with him, he explained to me it wasn’t any of my organization ! The CPO dept will not ship An additional contractor to my home to find out the proper materials required.
February eighteen, 2015 at two:16 pm I would want to address this concern on the Lowes Retailer in St. Clairsville Ohio for there remolding dept. I'd drove fifty miles to this Lowes to have information on overall renovation on our bathroom and using a total new space additional to our entrance porch. We had built not 1 but three excursions to there keep with picking out all of our fixtures and toilet requirements for this finish renovation and conferences for data in the task. We spoke Along with the dept manger Lawrence Mack Individually and he and Yet another laborer came to Cambridge to acquire even more specifics/measurments of your project for the quote. Mr. Mack new we ended up happening trip for two months and he would phone or we would phone when we returned from trip. We were being residence each week and 50 % with no connect with so Terry along with myself experienced produced 6 cellphone phone calls without any a single returning any phone calls till I built the last call to your dept private and educated him if Mr.
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We experienced previously picked a few items which The placement was familiar and then went on over to your lumber Division. There have been various things we Found and in between the two of us,were capable of load on to the cart. We have been obtaining difficulties locating any associate for support. We are both equally retired but my partner, Though in reasonable wellbeing, is at present obtaining some challenges with hypertension and this leads to some durations of dizziness and transient durations of weakness. We went on up on the Lower board lengths as we needed 8 – ten one x six x 10’s. Unfortunately these were on an upper shelf which created the retrieve and load a tiny bit cumbersome. I recognized a retail store affiliate at the end of the isle searching inside our way a number of moments and was asking yourself why a proposal of aid wasn't made. He just stored wanting then walked absent. I informed my partner, following about four boards to carry on, I was going for support. There just seemed to be not one person around that working day. I found the affiliate at the sign up just chatting and asked if he could appear assistance us. I later on discovered he was hesitant to help you us as it had been proper at 4:00, his obtaining off time and he didn’t wish to be “stuck” that has a client. I will get to that in a couple of sentences. He did help with the last board!!. We needed paint along with the porch /deck restorer so we headed with the paint Division. I saved waiting around for someone to come so my husband proposed he go and have the things we already had compensated for and loaded about the truck. I waited a tiny bit extra and afterwards wen towards the service deck to acquire a person paged to paint. This was when I observed the associate from lumber together with his lunch pail clocking out so I figured accurately on why support was not supplied, but instead needed to request. The website page went out but soon after ten additional minutes not a soul experienced showed: I questioned for an additional web site. It had been ot until finally my husband had arrived back, went to on the list of registers and asked for assist in paint that just after One more five-six min someone lastly arrived. It had been now 20 min just after we experienced bought into the dept and had been ready. An associate arrived and the first thing she tells us is she is Doing work two depts. and seriously doesn’t know Significantly about the paints but is being forced to fill in.( To start with miscalculation!) That is a unfortunate story but it really wasn't my issue and he or she was not designed to help it become mine!!! By this time, I had been genuinely a little perturbed.
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November 27, 2017 at 2:31 pm Wow… I believed I was the sole suffering from dreadful service w/Lowes. I had been buying a few appliances moreover installation services but b/c of your inadequate communications I only ordered The 2 (dish washer and ceiling supporter) The ceiling supporter part went pretty effectively having said that, it’s a different story around the dishwasher.
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July 21, 2015 at 9:00 am I have never been so disappointed in my daily life with a company that offers extended guarantee. I've a whirlpool cabrio washer that currently has long been worked on for the last month! Evidently I've spent a lot of money visiting the laundromat for weeks! My prolonged warranty that I bought is useless.
two.The red vests,there’s very little like possessing a target on you to produce irritated and irritated.The purchasers regularly hassle you mainly because they depart there brains while in the car parking zone.
June 29, 2017 at 12:thirty pm I procured two exterior doorways from Lowes on Could twelve, 2017. The doorways were being customized purchased, we were told the doors could well be in on June 2nd. I didn't hear from any individual and on June ninth I contacted The shop, was instructed the doors ended up in. My 1st problem was why wasn’t I contacted by The shop or the Installer. The gentlemen obviously experienced no clue why I wasn't contacted. I questioned him when did the doorways are available, he stated the 2nd. So why did I should connect with, somebody must have attained out to me. He assured me that he was sending a fax above for the installers. I gained a phone from Joe(the doorman) as he always tackled himself about a 7 days later on to program the put in for currently June 29th..I contacted Joe the day ahead of (Wednesday 06/28) to confirm some time for news the following day. Nowadays I gained a call in the Installer to say he gained a get in touch with from the store, informing him A different installer would handling my put in. He claimed he was astonished to listen to my information due to the fact he experienced removed me from his textbooks, thinking another organization had reached out to me. I informed Joe I had taken the day off to be dwelling to the set up, and had not listened to from anybody. I straight away contacted the store and spoke having a supervisor her identify was Linear. She checked the pc and mentioned their information didn't show just about anything unique.
Pretty unhappy in this guarantee! Extremely let down in corporate Lowes people. I explained to the supervisor that I wasn't glad she made an effort to,blame the maintenance individual! When asking her to make clear she speedily modified her wording. I don't have any dilemma with my repair corporation or even the regional keep for that matter.
Continue to don’t Have a very date with the doorway. How would The 2 of you feel about the service Lowes is giving should you have been in my shoe’s today?
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